Careers

Why Solutions Management Group?

At SMG, our company is a mutual win for everyone involved because we believe that working together is better. We offer exciting opportunities in the industry of office technology solutions. 

Health, Dental and Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
AFLAC
401(K) Retirement Plan
PTO/Vacation Pay
Section 125 FSA Account
EAP Program
Holiday Pay

Our team is critical to the success of the company. As an important asset to SMG, each employee is viewed as an important contributor to the overall company effort.

Work/Life Balance
Continuous Learning
Growth Opportunities
Passionate Employees

Audio-Visual Event Coordinator – Des Moines, IA
The Audio-Visual Event Coordinator will provide excellent customer service to Des Moines Area Community College faculty, staff and students through the coordination and planning of all location events.

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AV/Computer Service Technician – Des Moines, IA
The AV/Computer Service Technician will participate in the oversight, delivery, and support of Computers and AV related technology delivery systems and services at Des Moines Area Community College. Through a team- based environment, this position will maintain and support AV systems utilizing thorough and clear documentation, along with industry best practices. This position will repair and replace hardware components in computers and AV equipment. This position will participate in project-based teams from conception through execution and will train others in the use and support of these systems.

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Part-Time Technology Assistant – Des Moines, IA
The Technology Assistant will assist with testing and maintaining classroom technology. Utilizing a developed tracking system, this position will be required to record the usability of technology equipment throughout the Des Moines Area Community College campus. This position will also assist with performing a physical inventory and maintaining inventory data.

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Service Desk Analyst – Cedar Rapids, IA
The Service Desk Analyst will provide remote, phone & email based, first level technical support to staff and faculty at Kirkwood Community College. This position requires an aptitude for working with applications/systems to undertake analysis, diagnosis, and resolution of problems, which may range from straightforward to more complicated technical issues. This position will focus on First Call Resolution (FCR) and as needed will escalate the incident to the Customer Support Technicians and other areas of the Technology Services department.

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Staff Accountant – Davenport, IA
The Staff Accountant position will manage the purchase of products and services for SMG customers. They will serve as the liaison in negotiations between SMG and our vendors. They will monitor and provide estimated time of arrival of products to customers and staff, as well as maintain accurate minimum and maximum levels. They will also assist with month end reporting, Accounts Receivable, and Accounts Payable as needed.

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Tech Support Specialist – Des Moines, IA
The Tech Support Specialist will provide remote, phone & email based, first level technical support to staff and faculty at Des Moines Area Community College. This position requires an aptitude for working with applications/systems to undertake analysis, diagnosis, and resolution of problems, which may range from straightforward to more complicated technical issues. This position will focus on First Call Resolution (FCR) and as needed will escalate the incident to the Customer Support Technicians and other areas of the Technology Services department.

APPLY